Service/Bodyshop Advisor- Car Service

Auric Motors Pvt Ltd

Key Roles and

Responsibilities:

Customer Service:

Greet customers, listen to their concerns, and provide a warm and professional experience. Build rapport to enhance customer satisfaction.

Repair Coordination:

Assess vehicle issues, explain repair options, and coordinate the service process. 1

Scheduling:

Manage scheduling, quotes, and billing for body shop services.

Documentation:

Keep accurate records of repair orders, invoices, and customer interactions.

Communication:

Communicate effectively with customers about repair needs and status updates.

Cost Estimation:

Prepare accurate cost estimates for body work and repairs.

Follow-Up:

Ensure customer satisfaction through follow-up after completion of services.